Terms of Service

Last Updated: January 29, 2026

Welcome to FlowAI Agent. Please read these terms carefully before using our services. By using our services, you agree to be bound by these terms.

1. Service Description

FlowAI Agent is an AI-powered Amazon competitor analysis platform that provides:

  • Product competitor data analysis
  • User review sentiment analysis
  • Marketing strategy recommendations
  • YouTube video insight analysis

2. Account & Usage

  • You must provide accurate and complete information to create an account
  • You are responsible for maintaining account security and keeping login credentials confidential
  • Each user receives 2 free deep analysis credits
  • You may not abuse free credits or create multiple accounts to obtain more free services

3. Paid Services

  • Prices for paid reports are as displayed on the purchase page at the time of purchase
  • We offer a 7-day no-questions-asked refund guarantee
  • Refund requests must be submitted through official channels
  • We reserve the right to refuse requests that clearly abuse the refund policy

4. Data & Reports

  • Analysis reports are generated based on publicly available Amazon data
  • Reports are for reference only; we do not guarantee absolute accuracy of analysis results
  • You bear full responsibility for business decisions made based on reports
  • You may use reports for personal or commercial purposes but may not resell them

5. Prohibited Activities

When using our services, you may not:

  • Violate any applicable laws or regulations
  • Infringe on others' intellectual property or privacy rights
  • Attempt unauthorized access to our systems
  • Interfere with or disrupt normal service operation
  • Automated bulk scraping or API abuse
  • Use services for any illegal purpose

6. Intellectual Property

  • FlowAI Agent's brand, logo, and software are protected by intellectual property laws
  • Report content you generate belongs to you
  • We reserve the right to use anonymized aggregate data to improve services

7. Disclaimer

  • Services are provided "as is" without any express or implied warranties
  • We do not guarantee that services will be uninterrupted or error-free
  • We are not liable for any indirect, incidental, or punitive damages arising from service use

8. Limitation of Liability

To the maximum extent permitted by law, FlowAI Agent's total liability to you or any third party for any loss arising from use or inability to use services shall not exceed the amount you paid to us in the past 12 months.

9. Service Changes & Termination

  • We reserve the right to modify or terminate services at any time
  • Major changes will be communicated to users in advance
  • Violation of these terms may result in account suspension or termination

10. Terms Modification

We may update these Terms of Service from time to time. Updated terms will be posted on this page. Continued use of services indicates acceptance of modified terms.

11. Contact Us

If you have any questions about these Terms of Service, please contact:

  • Email: support@flowaiagent.com
  • WeChat: FlowAI_Agent

12. Governing Law

These terms are governed by the laws of the People's Republic of China. Any disputes shall be resolved through friendly negotiation, and if negotiation fails, submitted to a court with jurisdiction.